Delete your account

For UrbanGreens Mandi and UrbanGreens Farm. Effective from 5 November 2026

Delete it in the app

1. Open the app and go to Account.
2. Tap Delete account.
3. Type your username to confirm.

Your account is deleted straight away. This cannot be undone. Accounts in the Mandi and Farm apps are separate, so delete each one you have.

If you cannot use the app

Email [email protected] from an address we can reply to. Give your mobile number, your username if you know it, and which app you use. We may send a code to your number to confirm that the account is yours, and we will finish the deletion within 30 days.

What is deleted

• Your mobile number, username, full name, farm or business name, address, state and district.
• Your sessions and the device tokens used for notifications.
• Your record of hidden contact details.
• Queries you raised with our team.

Your listed lots are closed, and your open bids and chats end. Orders already confirmed stay, as described below.

What is kept

Order records, bids and offers stay available to the other person in that deal, because they still need them. They show an anonymous name such as "deleted-user-1a2b3c4d" and no longer link to your mobile number or name. Messages you wrote are removed from those chats.

We may also keep records where the law requires it. Read our privacy policy for more.